Privacy Policy

Last updated: 01/08/2022

Introduction

The Casahub Group website is owned, operated and hosted in the UK by Casahub Limited, a company registered in England & Wales with company registration number 13133406.

We acknowledge and agree that any of your personal data will be processed in accordance with all applicable data protection laws. By using Casahub Group, you agree to the collection and use of information in accordance with this policy.

As far as is reasonably possible, we will ensure all data is:

  • processed lawfully, fairly and in a transparent manner
  • collected for specified, explicit and legitimate purposes
  • adequate, relevant and not excessive
  • accurate and up to date
  • not kept for longer than necessary
  • processed in accordance with your rights
  • secure

For us to carry out our services, we will ask for your consent to process your data when necessary, and you have the right to withdraw this consent at any time.

This policy applies to any website we own and other interactions you may have with us. If you do not agree with the terms, please do not access or use our services.

What information do we collect?

Personal data

While using Casahub Group, we may ask you to provide us with certain personally identifiable information that may include, but is not limited to:

  • contact information, such as name, email address or phone numbers
  • unique identifiers, such as an account number
  • geo location based on IP address 

Tracking data

Like most websites, we also gather certain information automatically. This information may include:

Internet protocal (IP) addresses, device and browser type, Internet service provider (ISP), referring/exit pages, the pages viewed on our site, operating system, date/time stamps, and/or other data to analyse trends and administer the site.

Casahub Group uses cookies or similar technologies to analyse trends, track movements around the website, and to gather demographic information about our user base. You can control the use of cookies at browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service. For more details about how we use these technologies, please see our Cookie Policy.

Additional data

Other data submitted to our websites, such as requesting a free property valuation, further details of a property or request support or otherwise communicate with Casahub Group, may also be stored.

No one is under any obligation to provide any additional data. However, you might not be able to make use of some of the features at Casahub Group.

How do we use the data we receive?

With Third Parties

When you make an enquiry on Casahub Group, we send that request and share your information with Casahub agents and appropriate third parties.

With Service Providers

We may share your information with third parties who provide services on our behalf to help with our business activites. These companies are authorised to use your personal information only as necessary to provide these services to us, to which these services may include:

  • sending marketing communications
  • conducting research and analysis
  • analytics
  • payment processing

With Public Authorities

In certain situations, we might have to release account and other personal information to comply with law, to enforce or apply our conditions of use and other agreements or to protect the rights, property or safety of Casahub Group, our users or others. This does not include selling, renting, sharing or otherwise disclosing personally identifiable information for commerical purposes other than those stated in this policy.

What data do we store?

We store your data on secure servers provided by our service partners and will hold your personal information on our systems for as long as is necessary for the relevant activity.

Casahub Group may retain Personal, Tracking or Additional data pertaining to you for as long as necessary for the purposes described in this Privacy Policy. This may include keeping information after you have deactivated your account for the period of time needed to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.

Sending information over the internet is generally not completely secure and we can’t gurantee the security of your data while it’s in transit. We have procedures and security features in place to keep your data secure once we receive it.

Your Rights

Your rights will be respected and acted upon when invoked, those rights include:

  • the right to be informed
  • the right of access
  • the right to rectification
  • the right to erasure
  • the right to restrict processing
  • the right to data portability
  • the right to object
  • rights related to automated decision making and profiling

We will use all reasonable efforts consistent with our legal duty to supply, correct or delete personal information about you as necessary. Please email us at [email protected] with any requests.

Please note that we may ask you to verify your identity before responding to such requests.

Age limitations

To the extend prohibited by applicable law, Casahub Group does not offer its services to anyone younger than 16 years old. If you learn that anyone younger than 16 has unlawfully provided us with personal data, please contact us and we will delete that.

Changes to this policy

This policy may be updated from time to time, so you may wish to check it each time you submit personal information to Casahub Group. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use this website or submit personal information to it. If material changes are made to the policy, we will provide a more prominent notice, such as by email notification of the changes.

Data protection authority

Subject to applicable law, you also have the right to lodge a complaint with your local data protection authority or the Information Commissioner’s Office (ICO), which is the Casahub supervisory authority in the European Union.

Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, United Kingdom

Contacting Casahub

If you have any concerns about privacy at Casahub, please email us at [email protected].